Welcome to Lomnie. These Terms and Conditions govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these terms.
1. General Information
This website is operated by Lomnie. Throughout the site, the terms “we”, “us” and “our” refer to Lomnie.
By using our website and/or purchasing from us, you engage in our service and agree to comply with these Terms and Conditions.
We reserve the right to update, modify or replace any part of these Terms at any time. It is your responsibility to check this page periodically for changes.
2. Products & Information
We strive to ensure that all product descriptions, images and pricing are accurate and up to date. However, we do not guarantee that all information is error-free.
We reserve the right to:
Modify or discontinue products at any time
Limit quantities available for purchase
Correct pricing errors
All products are intended for personal use only and not for resale.
3. Orders & Acceptance
By placing an order, you confirm that:
You are at least 18 years old
All information provided is accurate
You are authorised to use the selected payment method
We reserve the right to refuse or cancel any order if fraud or unauthorised activity is suspected.
Order confirmation does not constitute final acceptance. Acceptance occurs once the order has been processed and dispatched.
4. Pricing & Payments
All prices are displayed in GBP (£) for United Kingdom customers unless otherwise stated.
Payments are processed securely via trusted third-party payment providers. Lomnie does not store full credit card details.
We reserve the right to change prices at any time without prior notice.
5. Shipping & Delivery
Shipping times are estimates and may vary due to courier delays, customs processing or other external factors beyond our control.
Lomnie is not responsible for:
Delays caused by incorrect shipping information
Customs clearance delays
Lost parcels due to incorrect addresses
Full details are outlined in our Shipping Policy.
6. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy.
Due to hygiene and safety reasons, opened skincare products cannot be returned unless defective.
7. Intellectual Property
All content on this website, including logos, text, graphics, images and branding, is the property of Lomnie and may not be reproduced, copied or distributed without written permission.
8. Limitation of Liability
Lomnie shall not be liable for any indirect, incidental, special or consequential damages resulting from the use or misuse of our products.
Our liability shall not exceed the total purchase price of the product in question.
Nothing in these Terms excludes liability where it would be unlawful to do so under UK law.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with applicable international consumer protection standards.
Any disputes shall be resolved in accordance with applicable consumer protection laws.
10. Contact Information
For any questions regarding these Terms and Conditions, please contact:
Email: [your support email]
Website: https://lomnie.com